NetworkING - Gold
The Gold NetworkING service adds to the
features of the Silver level, and reduces costs in the event that
further work is required on your network - click for a
comparison. In addition to the Silver Service, subscribing to Gold
gets you the following:
- Acceptable Use Policy
Do your staff know what they’re allowed to do with your
computers, or do you wait until there’s a problem, for example, with
someone spending a lot of time using the Internet for non-work
related purposes. We’ll help you put together an easy-to-understand
policy for your staff to sign, so that everyone knows where they
stand.
- Three on-site network tune-ups
per year
Just like the visit at Silver level, but more often.
- 4 hour response time guaranteed
We’ll respond with four hours, guaranteed, instead of eight.
- 6 twenty minute remote support
sessions per month
A larger number of free problems fixed each month
- 50% discount on standard
break-fix and installation fees
Site visits and additional problems become even cheaper to fix.
- Flat disaster recovery fee of
£500
A further discount on recovering from a disaster
- Server and desktop management
Additional services over and above those supplied at Silver
level
- Service pack management – when
Microsoft release a major set of fixes to an operating system
(called a Service Pack), we’ll install it on all your machines.
- Account maintenance – We’ll
take responsibility over which of your users can access your
data, and remove them when they leave.
- Software change notification –
We’ll tell you if someone installs software you don’t know about
on one of your machines.
- Hardware change notification –
We’ll also tell you if someone installs additional hardware on
one of your machine, even if it’s a memory stick that someone’s
using to take a copy of your customer list!
- Bandwidth monitoring – We’ll
keep an eye on the health of your Internet connection, and make
sure you’re getting what you pay your ISP for.
- Asset management – We can tell
you anything you want to know about your network, for example
which machines have insufficient memory and how many software
licences you have.
These
services are available for a fixed monthly fee, payable via
standing order and based on the size of your network. The price
is calculated as follows:
-
Network
fee of £160 per month – covers the first server, one
broadband router, WLAN access points, unmanaged
hubs/switches and printers
-
£40 for
each additional server (ie, separate file server, remote
services server, etc)
-
£20 for
each desktop/laptop machine on the network, including remote
machines
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Interested?
Why not apply for a free network audit worth £395?
Let us examine your current systems, and give you a FREE
report outlining the vulnerabilities, risks and
potential cost savings for your business relating to
your technology. No further obligation - what have you
got to lose?
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